Group LHC (Lifestyle & Hospitality Concepts) protect your privacy when you use our websites or participate in our loyalty programs.

Privacy Statement

• With the acceptance of any of the memberships sold or marketed by Group LHC, a member agrees that they can be contacted to receive information about the program benefits, special offers and new developments via phone, email, SMS or letters. Group LHC has access to your personal information which may be shared within its group companies or partners under strict privacy controls.
   
• If your personal information is not provided it may not be possible to manage your membership effectively or at all.
   

Scope of this Policy
This Privacy Policy (‘Policy’) describes how Group LHC protects your privacy when you use our Websites or participate/ enroll in any of our marketing programs. This Policy may be supplemented or amended from time to time.

Your Consent to This Policy
This Policy is part of the terms and conditions of the membership program you enroll for, which are detailed in the program brochure. By using our Website or taking part in the Programs, you are expressly agreeing to our terms and conditions, including the terms of this Policy. If you do not consent to the collection, use, disclosure, and transfer of your personal information as described in this Policy, you may not use our Website and you may not participate in the Programs.

Personal information
As used in this Policy, the term ‘personal information’ means information that identifies you personally, either alone or in combination with other information provided by you and now available with us. This information typically includes your name, mailing address, telephone numbers, e-mail address and other information needed to manage your membership effectively. We use your personal information to administer the Program, respond to your queries and communicate with you about Program and partner services and information.

If you choose not to receive any promotional communications from us, we will not send you promotional messages and will not share your personal information with our partners or other companies for marketing purposes. We may still contact you for administrative purposes, such as confirming a transaction you may have made, informing you of your Account status, informing you of important Program changes, or inviting you to reconsider your privacy preferences. In order to discontinue receiving all communications from us, please get in touch with us at the telephone numbers given to you or e-mail to us at :answers@grouplhc.com

We keep your personal information for as long as we need it for the purpose for which it was collected. Generally, this means that we will keep your information as long as you are a member with any of our programs. In case you cease to become a member, we will retain your details for 12 months so that you can easily rejoin when you wish to.
We maintain appropriate physical, technological, and organizational safeguards to protect your personal information against loss, misuse, unauthorized access or disclosure, alteration and destruction. Only authorized personnel have access to member Accounts and details. Although we use reasonable measures to help protect your personal information, it is important that you understand that no website or database is completely secure or "hacker proof". If you believe the security of your Account has been breached, please contact us immediately.

Contact us
If you have any questions about this Policy or our privacy practices, you may contact us via the information given on our website.