: : Group LHC : :

People Philosophy ( Click Here )

On behalf of Group LHC Pvt. Ltd. Relationship Management and its group companies (Group LHC Pvt. Ltd. ®), we welcome you to our Company and wish you every success here. Our Employees contribute directly to the growth and success of our Company and the attached document will apprise you of our People Philosophy and the culture of our Company.

Code of Conduct

Group LHC Pvt. Ltd. ® Code of Conduct ( Click Here )

Group LHC Pvt. Ltd. ® Dress Code ( Click Here )

Work Related Policies

Sexual Harassment Policy ( Click Here )

Fraud Policy ( Click Here )

Theft Policy ( Click Here )

Communication Policy ( Click Here )

All Employees are required to familiarize themselves with the attached document and follow the guidelines diligently at office premises.

Work Related Entitlements ( Click Here )

Job Descriptions

Given below are the Job Descriptions of various level of executives & staff in Group LHC Pvt. Ltd. ® Membership Call Centres. Every Employee must familiar themselves with the same.

- Program Manager ( Click Here )
- Customer Service Coordinators ( Click Here )
- Hotel Coordinators ( Click Here )
- Administrator In charge ( Click Here )
- Tele Sales Executive ( Click Here )
- Administrator Executive ( Click Here )
- Assistant Sales Manager & Sales Executive ( Click Here )

Departure Process ( Click Here )

Exit Interview Questionnaire ( Click Here )

Telecalling Regulations

Telecom Commercial Communications Customer Preference Regulations ( Click Here )

Help Desks

Employee Help Desk ( Click Here )

Every Company always has open HR issues. These could be related to fair play in salaries or bonuses, your benefits package or your appraisal etc. To ensure you can reach out to us directly if unresolved to your satisfaction by your local office, please complete the Employee Help Desk Form and send to us. You will get a request number and your request will be addressed within 7 working days.

360 Degree feedback ( Click Here )

We value your feedback and I often notice that when I visit our offices, most of our teams are hesitant to speak. We value constructive and fair feedback which is specific and actionable. Click Here and you find a Feedback Form. Please do send us a feedback on an individual and an office and we will try and understand how we can improve. The person sending the feedback does not need to disclose his / her Identity.